A mum has been left ‘absolutely disgusted’ after Ocado bizarrely delivered three plastic bags of urine with her online food shopping.
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Michelle Leonard, 42, from Islington, north London, ordered £57 worth of food and drink for her birthday celebration on Friday (following Covid guidelines, I hope!).
But the mum-of-three claims ended up throwing away the whole shop after it came with three carrier bags full of urine. Ocado apologised and immediately launched an investigation after the ‘sickening’ incident – but Michelle has vowed to never use the online supermarket again.
She told The Sun:
They were really done tightly. I couldn’t believe it. It was more shocking than anything. It’s upsetting. It made us all feel sick, quite honestly.
Ocado sent a driver to Michelle’s house to dispose of the bags after she complained, and she was refunded her £57 and re-delivered her order.
Michelle says this is not good enough however and wants the company to test the urine and identify the culprit.
I’m quite scared of going food shopping myself because of Covid. I’m quite anxious as it is. And then that all happened. How do I know the driver, or anyone, could have had Covid?
An Ocado spokesman said:
We would like to sincerely apologise to this customer. This situation is unacceptable and we are investigating it as a matter of urgency.’
Yeah, there’s definitely a p45 in someone’s future over this incident. The only explanation I can think of for why these urine bags exist in the first place is that Ocado, like most major delivery companies, are running their drivers into the ground with delivery runs, difficult routes and harsh penalties for missing delivery slots. No time for rest or toilet breaks so they end up pissing in bottles/plastic bags while driving.
Just unfortunate that the dopey driver in this case somehow managed to deliver his piss-filled plastic bags to a customer along with her shopping. Only problem is, if they give this driver the sack, will he pee in it? Probably. But at least he won’t be able to leave it on a customer’s doorstep this time. Gross!
For more excellent compo faces, get a load of the Stoke woman fuming after KFC failed to deliver her birthday meal. Outrageous.